If youâ€™ve got a question about what we can do, have a look through our FAQs and see if itâ€™s already been answered. If you canâ€™t find what youâ€™re looking for, please donâ€™t hesitate to get in touch.
Do you have any artwork guidelines/templates?
We will supply you with an artwork template for each design that we offer. Artwork should be sent in CMYK colour at 300dpi. We are not graphic designers by trade, so itâ€™s best to have your artwork pre designed, or to at least have a good idea of what you want. If youâ€™re unable to put the artwork together yourself we can offer some limited advice / design input.
Can you print onto the DIY CD Cases?
Can I print the DIY CD Cases using my inkjet printer?
I wouldn’t recommend doing this due to possibly damaging the printer but people have tried it and it does work, they won’t fit in a desktop A4 printer, it would need to be an A3 printer that can take thick card stock (315GSM – 350GSM). Check out this album to see what other people have done with the DIY CD Case for inspiration to get around conventional print methods.
What are your turnaround times?
As all of the designs are manufactured by Tom, turnaround times can vary from job to job. Due to high demand it could take 3 to 4 weeks to receive your order from artwork being finalised/payment. The Pop Up and Double Pop Out cases usually take more time, due to the longer lead times with the printers that we use. We generally expect to deliver these cases within four weeks. These are just estimates, some jobs will be quicker and some may take longer it all depends on the order size and design.
How much will postage cost?
For orders of up to 150 Cut Cover Slipcases or 50 Natural Card/Matt Laminated CD Cases, next day, insured delivery costs ÂŁ14. For any other orders, we use a next day courier service, which usually costs ÂŁ20, depending on the packaged weight/cost. Smaller orders will cost less depending on the size of the order.
Do you accept international orders?
The only thing stopping more international orders is the high cost of shipping and customs charges. If youâ€™re outside the UK and willing to incur the much-increased shipping costs and possible customs fees, please get in touch to discuss this further.
Do you have a minimum order number?
Cut Cover Slipcases and Natural Card Cases can be produced in limited runs of as little as ten units, as they are both individually made. The recommended minimum for the Matt Laminated CD Case is 50 and due to improved production methods the minimum order for Pop Up and Double Pop Out cases is now 500 units, as their setup costs are much higher.
I need a big job completed in two weeks, can you help?
As ACDSleeve grows, we are finding ourselves increasingly busy, meaning it has become more difficult to squeeze in rush jobs. Please get in touch as soon as possible so that we can try to meet any tight schedules.
Do you offer CD duplication / printing?
CD duplication/printing will be available shortly, it should be up and running by May-June 2013. For the time being we highly recommend you use DMS.