If you’ve got a question about what we can do, have a look through our FAQs and see if it’s already been answered. If you can’t find what you’re looking for, please don’t hesitate to get in touch.
Do you have any artwork guidelines?
We will supply you with an artwork template for each design that we offer. Artwork should be sent in CMYK colour at 300dpi. We are not graphic designers by trade, so it’s best to have your artwork pre designed, or to at least have a good idea of what you want. If you’re unable to put the artwork together yourself we can offer some limited advice / design input.
What are your turnaround times?
As all of the designs are manufactured by Tom, turnaround times can vary from job to job. Natural / Cut Cover Slipcases can be completed within two weeks from receiving the final artwork. The Pop Up and Double Pop Out cases usually take more time, due to the longer lead times with the printers that we use. We generally expect to deliver these cases within four weeks.
How much will postage cost?
For orders of up to 150 Cut Cover Slipcases or 50 Natural Card Cases, next day, insured delivery costs £12. For any other orders, we use a next day courier service, which usually costs between £15 and £25, depending on the packaged weight/cost.
Do you accept international orders?
Currently we avoid sending orders abroad due to the high cost of shipping and customs charges. However, if you’re willing to incur the much-increased shipping costs, please get in touch to discuss this further.
Do you have a minimum order number?
Cut Cover Slipcases and Natural Card Cases can be produced in limited runs of as little as ten units, as they are both individually made. The minimum order for Pop Up and Double Pop Out cases is 100 units, as their setup costs are much higher.
I need a big job completed in two weeks, can you help?
As ACDSleeve grows, we are finding ourselves increasingly busy, meaning it has become more difficult to squeeze in rush jobs. Please get in touch as soon as possible so that we can try to meet any tight schedules.
Do you offer CD duplication / printing?
Currently we don’t offer CD duplication or printing. This is an avenue that we are looking into, we are fully exploring how to offer a high quality and good value duplication service. For the time being we highly recommend you use DMS.